Property Operations Agents
Property Management Is a Headache. POAs are the Cure
PropertyOps.ai helps property management companies stop losing money in the slips: the follow-ups, turnovers, maintenance coordination, tenant communication, and compliance work that cost money and wastes time.
7 years
Hands-on property management
~2,000 doors
I help manage Today!
200–2,000+
Door range we work best with
500+ Turns
Experience you can trust
Built in the Bay Area, for operators everywhere
The Ops Layer
The most important workflow is managing all the damn workflows.
Most day-to-day PM operations still run through phone calls, email, and your property management software. In property management, no one workflow is rocket science, though keeping up with all the new laws is close; the main thing is managing all the moving parts, from big to small and not letting things slip through the cracks. Thats where AI comes in so you can do the work that only Humans can do!
Follow-ups
The reply that never went out. The owner who never got an answer. The thread that died on a Friday.
Turnovers
Move-outs, make-readies, and move-ins where every extra vacant day is real money.
Maintenance
Consistent intake, triage, and vendor coordination instead of whoever picked up the phone.
Tenant & owner comms
The same question answered forty different ways by four different people.
Compliance
Regulations always change. Your process for keeping up with them usually doesn’t.
Inspections & records
City inspections, dropped balls, missed bills. The small things that become big ones.
Definition
Property Operations Agents = Operations Excellence.
This is distinct from the leasing and marketing layer of proptech, which is already crowded by companies like Zillow and EliseAI. AppFolio and its neighbors run the system of record. We work the wedge in between: the operating work that keeps a portfolio moving day to day.
POA
An agent takes the chaos of a portfolio, every request, message, deadline, and dropped ball, and makes it organized.
Consistent maintenance requests
Vendor and owner management that holds
Regulation changes tracked, not chased
How We Work
Three ways in, all of them start with your actual operation.
01
Operations Audit
We get inside your day-to-day. Where work enters, where it stalls, what it costs you, and which parts are worth automating at all.
02
Agent Build
We build the agents that carry the repetitive coordination (intake, follow-up, status, records) around the software you already run.
03
Ongoing Ops Partner
A standing seat at your operations table. We keep the agents current as your portfolio, staff, and regulations change. Your favorite employee no benefits and a fraction of the price.
Who It’s For
Owners and operators, not software buyers.
We work with PMs from 200–2,000+ doors. Many are NARPM and SCCAOR/CAR/NAR members. These are experienced real estate professionals, so this is a conversation between operators. We focus on solutions, not software for software's sake.
Small-to-midsize residential management companies
Enough doors that coordination is the constraint, small enough that one dropped thread is felt everywhere.
NARPM and NAR/CAR/SCCAOR members
People who already know the trade. We skip the education and get to the operating detail.
Owners running ops through Email/Phone/PMS
If most of your day-to-day lives in an inbox next to your PM software, that gap is exactly the wedge we work.
Jake at the CAR AI NOW conference, Santa Clara County, California, 2026.
Founder
Jake Fagan. Property Manager first, AI Architect second.
Seven years of hands-on property management, currently helping manage roughly 2,000 residential doors. I have handled turnovers, taken the after-hours maintenance calls, and followed up on everything from the first month's rent being late to compliance paperwork myself.
That is why PropertyOps.ai is not a proptech startup pitch. I talk to high-level owners the same way I talk to the vendors and new single-family signups I still work with individually. Plainly, and about the parts of the operation that actually cost money.
Operator-to-operator
Process before software
Human First, AI Powered
Start here
Let’s look at where we can make you more money and save you time!
A 30-minute call, no deck. Walk me through how work reaches your team today and I’ll tell you plainly whether an agent belongs anywhere in it.